We are Archadeck Outdoor Living, North America’s leading designer and builder of outdoor living spaces including decks, porches, sunrooms, hardscape patios and shade structures. We seek an Office Manager professional with previous administrative support experience. As an Office Manager, you will be Client facing and focus on effective client communication. The Office Manager will provide information to Clients and the Business Owner by following the established Archadeck process and business systems. You are a highly motivated person with strong verbal and written communication skills, organizational skills, excellent customer service, and the ability to follow our documented processes.

RESPONSIBILITIES

Support and assist the Business Owner
Lead administrative and Client support activities from initial inquiry, through sale, to production, and contract closure
Answer calls to ensure the vast majority of client inquiries are met with immediate service
Communicate with Clients, building officials, and suppliers to convey any pertinent information
Develop electronic and paper document packages for Client and jurisdiction requirements
Enter and maintain Client data in technology applications as appropriate
Manage tasks and reminders for production tracking and maintain Client job folders
Advise Owner of daily task and deadlines for production requirements
Assist in the resolution of any Client questions and/or complaints
Adhere to all company policies, procedures, and business ethics codes

QUALIFICATIONS

2 years minimum experience working as a member of high-performance teams
Independent work ethic and professional positive attitude
Ability to organize and manage multiple priorities and to work in a fast-paced environment
Strong customer service orientation and attention to detail
Strong reading, writing, arithmetic, interpersonal communication skills
Ability to learn quickly and adapt to new technologies/environments/situations
Desire to constantly learn and innovate with Archadeck proprietary systems and web technologies
Experience and proficiency with Microsoft Office applications (Word, Excel, etc.), Quickbooks Online, Google Apps, Smartsheet, and ServiceMinder CRM

Compensation: $18.00 - $26.00 per hour

Founded in 1980, Archadeck Outdoor Living is North America’s largest designer and builder of custom decks, screened porches, patios, sunrooms, outdoor living rooms, outdoor kitchens and other outdoor living structures. We have built over 135,000 structures and we are focused on design and quality of every project, from beginning to end. Everything from our custom designs and high-quality materials to our proven building process and superior warranties ensures a professional and stress-free experience for our clients.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Archadeck Corporate.

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