Benefits:

Flexible schedule
Opportunity for advancement
Training & development

We are Archadeck Outdoor Living, North America’s leading designer and builder of outdoor living spaces such as decks, porches, sunrooms, hardscape patios and shade structures.

We seek an Office Manager professional with previous administrative support experience. As an Office Manager, you will serve as an integral part of the operations team and will assist the local franchise operator (Business Owner) in the day-to-day duties critical to the success of this results-driven and goals oriented company. You are a highly motivated person with strong verbal and written communication skills, organizational skills, excellent customer service skills and the ability to follow our documented processes.

RESPONSIBILITIES

Support and assist the Business Owner with the administrative and customer support activities of the business
Communicate with office team members, clients, building officials, and suppliers to convey any pertinent information
Enter and maintain client data, financial information, vendor information, and crew assignments in Archadeck’s CRM, accounting and pricing tools, and other technology applications as appropriate
Manage tasks and reminders for every office project in a timely fashion and maintain client job folders as appropriate
Assist in the development and implementation of company marketing & business plans per the guidance of the Business Owner
Follow up on any client/vendor collection or payment issues and communicate with the Business Owner as appropriate
Assist in the resolution of any client questions and/or complaints with customer satisfaction in a timely manner
Assist with answering calls to ensure the vast majority of client inquiries are met with immediate service
Adhere to all company policies, procedures, and business ethics codes

QUALIFICATIONS

2 years minimum experience working as a member of high-performance teams
Independent work ethic and professional positive attitude
Ability to organize and manage multiple priorities and to work in a fast-paced environment
Ability to meet deadlines and manage budgets
Strong attention to detail
Strong customer service orientation
Strong reading, writing, arithmetic, interpersonal communication skills
Ability to learn quickly and adapt to new technologies/environments/situations
Desire to constantly learn and innovate with regard to products, methods, and processes
Proficiency with Microsoft Office applications (Word, Excel, etc.), Google Apps, and web technologies generally is required

BENEFICIAL EXPERIENCE

Experience in the construction or landscaping industry (particularly residential)
Experience with Quickbooks
Experience with hybrid / remote work (we have a hybrid approach)
Experience being on the phone with customers and others
Experience improving processes to work better for you and others

DO OUR CORE VALUES RESONATE WITH YOU?

Customer-centric - We invest the time to understand our customer
Genuine - Good People advising with empathy, character & laughter
Principled - Always doing the right thing for our customers & business
Creators - Passionately creating and growing our business & offerings
Go-Getters - Not afraid to put in the work!

Flexible work from home options available.

Compensation: $20.00 - $25.00 per hour

Founded in 1980, Archadeck Outdoor Living is North America’s largest designer and builder of custom decks, screened porches, patios, sunrooms, outdoor living rooms, outdoor kitchens and other outdoor living structures. We have built over 135,000 structures and we are focused on design and quality of every project, from beginning to end. Everything from our custom designs and high-quality materials to our proven building process and superior warranties ensures a professional and stress-free experience for our clients.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Archadeck Corporate.

(if you already have a resume on Indeed)