Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Operations Coordinator (Scheduling & Customer Experience)

Superior Fence & Rail – Nixa, MO

We’re looking for a highly organized, proactive Operations Coordinator to help run the day-to-day flow of our projects.

This is not a typical “admin” role. You’ll play a key part in keeping jobs moving, customers informed, and crews working efficiently during our busy season.

If you thrive in a fast-paced environment, can juggle multiple priorities, and aren’t afraid to take ownership—this could be a great fit.

What You’ll Do

Schedule and coordinate installation crews
Communicate with customers throughout the project lifecycle
Order and verify materials for upcoming jobs
Keep projects organized and moving on schedule
Solve day-to-day issues quickly and efficiently
Work closely with sales, field crews, and leadership

What We’re Looking For

Highly organized and detail-oriented
Strong communication skills (especially with customers)
Ability to handle multiple priorities without getting overwhelmed
Comfortable making decisions and solving problems
Experience in construction, home services, logistics, or dispatching is a plus

What This Job Is NOT

Not just answering phones and doing paperwork
Not a slow-paced office job

This role is for someone who likes being in the middle of the action and keeping things running smoothly.

Why Join Us

Fast-growing company with strong demand
Opportunity to take ownership and grow within the company
Work directly with leadership and make a real impact

Compensation: $42,000.00 - $47,000.00 per year

Founded in 1980, Archadeck Outdoor Living is North America’s largest designer and builder of custom decks, screened porches, patios, sunrooms, outdoor living rooms, outdoor kitchens and other outdoor living structures. We have built over 135,000 structures and we are focused on design and quality of every project, from beginning to end. Everything from our custom designs and high-quality materials to our proven building process and superior warranties ensures a professional and stress-free experience for our clients.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Archadeck Corporate.

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“Tell us about a time you had to handle multiple urgent tasks or an upset customer. What did you do?”*

“This role involves handling customer issues, scheduling crews, and solving problems daily in a fast-paced environment. Are you comfortable working under pressure?”*

“This role requires frequent communication with customers and field crews. How would you rate your communication skills (1–10), and why?”*

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Benefits of working with Archadeck include:

Competitive Compensation

Comprehensive Training

Enjoyable Work Environment